Terms, Conditions, and Privacy Policy

Course Payment: Payment can be made by credit card, or internet banking.  Cheques and cash are not accepted.  All payments must be completed 15 working days prior to the date of the course (unless by prior arrangement with NADS).  In the event of non payment registration may be cancelled by us and payment the debt sought.

Change of Details: Please let us know any change of email, phone number or address in case we need to contact you.

Participant Requirements:  Participants must have a valid Driver’s license which is recognised as suitable by NZTA for driving in New Zealand.  Those on restricted licenses must have had a minimum of 3 months’ experience on a restricted license. 

All Participants must have acceptable eyesight suitable for New Zealand roads and meeting NZTA’s eyesight requirements.  All participants must not have a physical impairment which would normally prevent them from driving safely and conducting emergency stop exercises.

Participant Vehicles: Must be of a roadworthy condition, have current WOF and be registered for the road.

Vehicles accepted are cars, van, minibus’s, and Utes.  No trucks, busses, or other large commercial type vehicles.

Booking Confirmations: Confirmations are automatically sent to "Order Contacts" and "Participants" at the time of the booking by email.  Participants are also sent course information including directions to the venue booked.  Any additional information or preparation required will also be listed on the course instructions.

Please check the "Order Confirmations" to ensure the information relates to the correct course and participant details are correct.  Participants will be sent immediately booking confirmations, diary notes and reminders a month prior, a week prior, and the day prior.  

Minimum Course Numbers and Course Cancellations: All courses need a minimum number to go ahead.  If your course does not have enough enrolments, we regret that we may have to cancel and will let you know by email.  Please check your emails regularly.  

If a course is cancelled, we may transfer you to the next one available or you'll receive a full refund.  If you are transferred and the new dates don't suit, a full refund will be made but please let us know immediately.

Payment Terms

Payment is required a minimum of 15 working days prior to the event date.  Your event registration(s) is not confirmed until payment is received.

Cancellation, Transfers, and Participant Change Policies

Cancellations...

• Cancellation/Transfer Fees (Individually Booked Participants)
• No charge for transfers or cancellations more than 10 working days prior to an event.
• Within 10 full working days prior to the course – No refund and No transfer.
• Drivers can be substituted up until the day of the course at no charge.

Private Courses arranged to run specially for companies are not subject to the above cancellation policy.  Cancellation can only be made by arrangement with NADS.

Group Bookings, 10 or more participants booked for one or more courses.

• If course is within a month, no transfer or refund.
• If course is more than a month away, free transfers are available to the next available date.

Participant change...

• You can change the participant on an event to another person at any time as long as they are eligible to undertake that course.

Event Cancellations

If an event does not reach minimum numbers or, for some other unavoidable reason is cancelled, the fee will be refunded in full or a transfer option to next available course will be offered.

Your information    Privacy Policy

National Advanced Drivers School (NADS) Privacy Policy

 At NADS, we respect your right to know how we handle personal information. 

 WHY do we collect personal information?

We need to collect and use personal information in order to run our business – to do things like:   

• fulfil orders for goods and services;
• provide commercial credit and finance;
• provide training and product information;
• manage customer and other business relationships;
• deal with inquiries and feedback; 
• improve our products and services;
• conduct events, promotions, and competitions;
• promote and market our company, products and services;
• understand our customers and community and tailor our products, services, marketing and communications to suit their needs; and
• recruit staff and manage contractors.

 WHAT kinds of personal information do we collect? 

We collect personal information about our customers, business contacts, newsletter subscribers, competition entrants, job applicants, and others. Depending on the circumstances, we may collect their names and contact details, and information about their:

• transactions with us,
• use of our products and services;
• subscription preferences;
• participation in events, promotions and competitions organised by us;
• job applications; and
• other interactions and communications with us.    

We may collect financial, credit-related and identity verification information about people and companies for the purpose of our credit management only..

We provide opportunities for people to share additional information with us if they wish, such as service for service improvement.

We will only send direct marketing communications to people if we have their consent, or the law otherwise permits. We may use any personal information we have collected about a person to tailor those communications to reflect his/her needs.   

We will always provide a simple way to opt out of any direct marketing from us.

We need to share some personal information we hold with participant’s employers, for business processes, reminders, deliveries and so on. Some of those businesses are based in Australia.  But we only disclose what is necessary for them to do their job, normally they would be a parent company of a New Zealand subsidiary and would be contractually obliged to keep your details safe. 

 How do we protect personal information?

We know how important it is to keep personal information secure, so we have a range of processes in place, including:

• using secure servers and other appropriate measures to protect electronic data;
• measures to control internal access, such as policies, physical access restrictions, network structures, passwords, and access tracking;
• secure third party online payment methods.

And when information isn’t needed anymore, we’ll make sure it gets destroyed, deleted or de-identified.

 How can I get in touch about my information?

If we hold information about you, you have rights to access that information and/or ask us to correct it if it’s wrong. All you need to do is contact our Privacy Officer.

Please also contact our Privacy Officer if you have any concerns or complaints about how we’ve handled your information. He/she will investigate and respond in writing as quickly as possible. If you’re not satisfied after that, it’s your right under the privacy legislation to lodge a complaint with the Privacy Commissioner. 

 Here’s how you can reach our Privacy Officer:

 Privacy Officer

National Advanced Drivers School Ltd

PO Box 147 217

Ponsonby

Auckland 1144

 

Or email

www.mark@nads.nz